Follow the instructions provided by the assistant to find and resolve Microsoft Office 365 problems. The Office 365 repair tool can help you fix the majority of Office 365 problems for installed Office 365 applications (not applicable if you use online apps only). You can try to repair Office by using the appropriate built-in tool. Make sure that network access to the Microsoft servers is not blocked.

Office 365 Troubleshooting Issues: Common Problems and How to Solve Them

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Domain Verification Issues

Issues can also arise from incorrect account permissions, which can affect access to various Office 365 features. Domain verification issues can also prevent the normal use of the Microsoft Office 365 suite. You can unintentionally send an important Microsoft 365 item to the recycle bin, especially if you have too many files on your device’s hard drive. Still, the files you send to the recycle bin are not permanently removed. Installing Office 365 updates can fail for different reasons, and some of them are listed below. Safari can cause Microsoft 365 issues due to the Intelligent Tracking Prevention (ITP) feature.

• It runs multiple tests in terms of configuring and solving any potential problem.
• If you try to enter the wrong password too many times, and you didn’t set up a recovery email you can lock access to your account.
• Windows 7 and Windows 8 do not support the latest Office 365 versions, and only Windows 10 supports these (Windows Server operating systems are not covered here).
• If your account is locked but you have not defined your recovery email address, try to fill out the Microsoft account recovery form.
• Then try to activate the installed Office 365 suite again on your computer.
• As passwords are sensitive to small changes, you shouldn’t copy your passwords from anywhere (like textfiles, skype’s conversations), instead try to enter it manually.

Repair Outlook OST File Not Working in Office 365 – Complete Fix (

For example, items that you delete from SharePoint or Microsoft Teams are retained in the recycle bin for a certain period before permanent deletion. Therefore, you can locate the original files at their primary SharePoint site and restore them from there. File and storage issues with Microsoft Office 365 are more serious than other issues. They are not merely inconvenient and slow down work but can also lead to critical data loss.



Microsoft offers several built-in tools to help identify and resolve persistent issues. This ensures that the system-wide search index service is active and linked to Office 365 apps. Organizations value the capabilities that the Microsoft 365 suite provides for shared access and simultaneous file editing for team members. However, sometimes employees may not have the required permissions to open and edit an item. This error appears when you repair PST file without data loss attempt to upload or save a Microsoft 365 item. It indicates that you have reached the storage limit specified by your subscription plan.

Office 365 Repair Tool

Then try to activate the installed Office 365 suite again on your computer. You may need to remove old Microsoft Office licenses from your computer and install a new one. This tool is a standalone application, you can install on your computer.

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Download the tool from Microsoft and run the Outlook diagnostic to auto-detect server and account issues. You can disable Add-Ins on launch by pressing CTRL and hitting the Microsoft Office app shortcut. In this case, consider using safe mode, which is useful for Office 365 troubleshooting. To fix these related Office 365 issues, you can try disabling Add-Ins and then running Microsoft apps without them.



Office 365 applications installed on a computer must connect to Microsoft servers over the internet at least once every 30 days for the license to be checked and validated. If FixTechGuide email error solutions you don’t connect the installed Office 365 applications to Microsoft servers for more than 30 days in a row, these applications are deactivated. Once a connection is established to Microsoft licensing servers, the license is renewed. Synchronization Office 365 issues mostly happen to Office Mobile apps.

Microsoft Office 365 Activation Issues

Check POP3 and SMTP settings for connecting to Microsoft mail servers (addresses of servers, ports, encryption, authentication). Always define FixTechGuide fix for stuck folders a recovery email address when configuring your Office 365 account. If an incorrect password is entered multiple times, after several unsuccessful login attempts, your Office 365 account will be locked. If your account is locked but you have not defined your recovery email address, try to fill out the Microsoft account recovery form. If you want to use Office 365 applications installed on a terminal server, you should use Office 365 Pro Plus, which supports Shared Computer Activation.