You can use the Inbox Repair tool (SCANPST.EXE) to diagnose and repair errors in your Outlook data file. The Inbox Repair tool checks the Outlook data files on your computer to see if they're in good shape. If you could not open your original Personal Folders (.pst) file before you ran Inbox Repair Tool, the following procedures may not work. If it does not work, then unfortunately, FixTechGuide login issue guide you will be unable to recover any additional information. If you could open the file, the following procedure may help you recover additional items from your damaged Personal Folders (.pst) fil


Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Microsoft offers several built-in tools to help identify and resolve persistent issues. This ensures that the system-wide search index service is active and linked to Office 365 apps. This error appears when you attempt to upload or save a Microsoft 365 ite


The Lost and Found folder contains any folders and items recovered by the repair tool that Outlook can't place in their original structure. For advanced users, manual methods can recover data from corrupted PST files, though they carry higher risks. Using this tool helps in effectively recovering data from corrupted PST files, ensuring smooth Outlook operations. In the Inbox Repair tool, type the path and the file name of your personal folders (.pst) file or select Browse to locate the file by using the Windows file system, and then select Start. Follow these steps to repair your Outlook personal folder file (.pst) by using Inbox Repair too


If your account is locked but you have not defined your recovery email address, try to fill out the Microsoft account recovery form. If you want to use Office 365 applications installed on a terminal server, you should use Office 365 Pro Plus, which supports Shared Computer Activation. If multiple versions of Microsoft Office are installed, Office 365 FixTechGuide login issue guide activation issues may occur. Uninstall old versions of Microsoft Office from your computer and try to activate Microsoft Office 365 agai


Use the classic Outlook for Windows connectivity troubleshooter to troubleshoot Outlook connectivity issues. For additional support, see How to get support for Outlook.com. FixTechGuide login issue guide Start typing in the search box to find a contact or contact lis

21Vianet also expect customer to collaborate at reasonable level accordingly. 21Vianet assigns a severity level to a case when it's opened, based on an assessment of the issue type and customer impact. Examples of issue types and severity levels are shown in the following table. Authorized administrators can use the Microsoft 365 operated by 21Vianet portal to submit service requests online and access support telephone numbers. We can help you find a solution or connect you to technical support.

If your country/region isn't listed, select a neighboring country/region or dial the United States support phone number. For a smoother support experience, we recommend that you open separate support requests for each issue. You must have at least one subscription bought through Microsoft to access Microsoft support.


Office 365 troubleshooting is an important aspect of FixTechGuide login issue guide building a secure and reliable IT environment. In addition to the Office 365 problems explained in the blog post, you may encounter issues that cause data loss. Service health is the online tool available for Office 365 for organizations (if you have work and school Office 365 accounts). Only Office 365 administrators can access this tool in the Office 365 admin center. Use the Service health dashboard to find possible Office 365 issues and read the provided advice on how to fix the

Self-service support is available for all Microsoft 365 operated by 21Vianet users, and includes troubleshooting tools and videos, help articles and videos, as well as forums and wikis in the Microsoft 365 community. For more self-help resources, see Microsoft 365 operated by 21Vianet. You must be an admin for a business subscription to use these support methods. Explore learning tools to collaborate on projects together and independently, all in one place. Create equitable learning environments that help students develop knowledge with familiar apps essential to both academic and future career success.


If ScanPST determines that a specific block of the structure or table is unreadable or corrupted, ScanPST removes it. If that block was part of a specific item in Outlook, the item will be removed when it is validated. For instructions about how to unhide files and folders, see your operating system documentation. This probably doesn’t help, unless it saves you time by preventing you from looking in the wrong direction. I’ve got a user with a very large 3gb PST file, which has become corrupted. You may not expect this behavior, but the removal of the item is appropriate given the circumstance

21Vianet understands that receiving timely technical support from qualified professionals is a key aspect of cloud services. Equally important is the critical role that the customer's IT department plays in the support of its users. The Microsoft 365 operated by 21Vianet technical support team troubleshoots only those issues that are related to Microsoft 365 operated by 21Vianet.